777jan Privacy Policy

This Privacy Policy ("Policy") describes how 777jan ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of registered players and visitors to the 777jan website and mobile application. It applies to all individuals who interact with the Platform, regardless of the device or method of access used.

By registering an account on 777jan or by continuing to use the Platform after this Policy has been made available to you, you confirm that you have read and understood its contents and consent to the collection and processing of your personal data as described herein.

This Policy is written in plain English to ensure that players across Bangladesh can understand how their information is handled. Where any ambiguity exists between a simplified explanation and the formal legal language of a specific clause, the formal clause shall prevail. If you have any questions about this Policy, please contact our support team at [email protected] — available 24 hours a day, 7 days a week in Bangladesh Standard Time (BST, UTC+6).

1.1 Registration Data

When you create a 777jan account, we collect the information you provide directly in the registration form. This typically includes your chosen username, a valid email address or mobile phone number, date of birth, and the country and city of residence you select (for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi). This data is required to establish and maintain your account.

1.2 Identity Verification (KYC) Data

To comply with anti-money laundering obligations and to confirm that players meet the minimum age requirement of 21 years, we collect government-issued identity documents during the KYC (Know Your Customer) process. Accepted documents include:

• Bangladesh National Identity Card (NID)
• Valid passport issued by the Government of Bangladesh
• Bangladesh Road Transport Authority driving licence

We may additionally request a proof of address (such as a recent utility bill or bank statement) and, where applicable, documentation relating to the source of funds deposited into your account.

1.3 Financial Transaction Data

When you make a deposit or request a withdrawal, we record the transaction amount in BDT, the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or participating bank), a transaction reference number, and the date and time of the transaction. We do not store full card numbers or full mobile banking PIN codes. Payment credentials are handled directly by the respective payment service providers in accordance with their own security standards.

1.4 Device and Technical Data

When you access 777jan, we automatically collect certain technical information including your IP address, device type and operating system, browser type and version, referring URL, session duration, and pages visited within the Platform. This data is used for security monitoring, fraud prevention, and improving platform performance. It is not used to build advertising profiles.

1.5 Communications Data

If you contact our support team, we retain a record of that communication — including the channel used (email or in-app chat), the date and time, and the content of the exchange. This is retained for quality assurance, dispute resolution, and training purposes.

1.6 Responsible Gaming Data

Where you set deposit limits, cooling-off periods, or request self-exclusion through your account settings, we record these preferences and the dates on which they were applied or modified. This data is retained for the duration of your account and for a minimum of five years following account closure, to prevent re-registration during an active exclusion period.

The table below summarises the primary purposes for which 777jan processes your personal data and the legal basis for each processing activity.

777jan does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated systems flag an account for review (for example, during fraud screening), a member of our compliance team will always conduct a manual assessment before any account action is taken.

3.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the Platform. They allow the Platform to recognise your device across sessions, maintain your login state, remember your preferences, and collect aggregated usage statistics that help us improve the product.

3.2 Cookies We Use

777jan uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens that keep you logged in during a gaming session. They cannot be disabled.
• Functional cookies: Remember your language preference, display settings, and recently played games to improve your experience on return visits.
• Analytics cookies: Collect anonymised data on how players navigate the Platform (pages visited, session length, error events). This data is used solely to improve Platform performance and is not linked to individual identities.
• Marketing cookies: Only placed if you have opted in to receiving personalised promotions. These cookies help us show relevant offers based on your gaming activity on 777jan. We do not serve third-party advertising cookies.

3.3 Managing Cookies

You can control cookie preferences through your device's browser settings. Disabling strictly necessary cookies will prevent you from logging in and using the Platform. Disabling functional or analytics cookies will not affect Platform access but may reduce the quality of your experience. To withdraw consent for marketing cookies, update your communication preferences in your account settings or contact [email protected].

777jan does not sell your personal data. We share data with third parties only in the following limited and controlled circumstances:

4.1 Payment Service Providers

To process deposits and withdrawals, we share transaction data with our payment partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, Sonali Bank, Visa, and Mastercard. Each provider processes data in accordance with its own privacy policy and applicable financial regulations. We share only the minimum data required to complete the transaction.

4.2 Game Software Providers

Our game catalogue is powered by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive anonymised session data (game ID, bet amount, outcome, timestamp) to enable game functionality and fairness auditing. They do not receive your name, NID number, or contact details.

4.3 Legal and Regulatory Disclosure

We may disclose personal data to law enforcement agencies, regulatory bodies, or financial intelligence units where we are legally required to do so — for example, in response to a valid court order or as part of our anti-money laundering reporting obligations. In such cases, we disclose only the specific data requested and do not provide broader access to player records.

4.4 Business Operations

We may engage trusted third-party service providers to assist with platform hosting, customer support tooling, and security infrastructure. These providers act solely as data processors under our instruction and are contractually prohibited from using your data for any other purpose.

777jan implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data fields such as identity document records and payment references.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular internal security reviews and vulnerability assessments of Platform infrastructure.
• Incident response procedures that include timely notification to affected players in the event of a confirmed data breach involving their personal information.

While we take all reasonable precautions, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect that your account has been compromised, contact [email protected] immediately.

As a player on 777jan, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected]. We will acknowledge your request within 5 business days and respond in full within 14 business days.

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: Request that we limit processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Complain: If you are unsatisfied with how we have handled your personal data, you have the right to raise a complaint through our internal dispute resolution process by writing to [email protected].

7.1 Data Retention

777jan retains account data for the duration of your active account and for a period of five years following permanent account closure. Financial transaction records are retained for a minimum of seven years to satisfy financial reporting and anti-money laundering record-keeping requirements. Responsible gaming restriction records are retained for a minimum of five years after the restriction expires to prevent circumvention through re-registration. Communications with the support team are retained for two years.

Where data is no longer required and no legal retention obligation applies, it is securely deleted from active systems and any backup archives on a rolling schedule.

7.2 Changes to This Policy

777jan may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights, we will notify active account holders via the email address registered to their account. Your continued use of the Platform after the effective date of a revised Policy constitutes acceptance of the updated terms.

We encourage you to review this page periodically. If you have any concerns about proposed changes, please contact our support team before the effective date of the revision.